Connect field teams with the information they need
Bring assigned tasks, asset information and checklists into one app. Asset2Work supports technicians on the job and connects their work records with service management.
Give every assignment the information it needs
An effective assignment tells a technician what to do, which asset needs attention and what information to use. The Asset2Work app connects assigned work with asset data and the relevant instructions. Managers and technicians share service information, reducing the need to retrieve details through separate calls and messages.
Explore: Maintenance management.
Tasks, checklists and job records in one place
Operators access their tasks and asset information, follow checklists and capture required results and attachments. Available actions depend on the workflow and user permissions. The experience is configured around the work to be done and the devices used by the team.
Assignments
Access assigned work and the details needed to perform it.
Asset information
Access technical information for the equipment involved.
Checklists
Follow the checks defined for the workflow.
Job records
Capture required results and attachments during the job.
Illustrative process representation. It does not reproduce the product interface.
Complete the checks and capture the results
During an equipment inspection, the technician reviews the assignment, carries out the checks and completes the required fields. Submission makes the results available for management review and follow-up. Keeping the assignment and job record connected provides a consistent account of the work performed.
Explore: Operational workflows.
Use the terms your team works with
App terminology can reflect the language used by the organization. Labels such as “Equipment inspection” and “Transfer” help users recognize and distinguish tasks. Configuration options support consistent terminology across the web and mobile interfaces.
Explore: Team-managed configuration.
Plan for the conditions your teams work in
App configuration also considers areas with limited connectivity. For workflows that support offline use, the setup defines accessible data, available actions and synchronization behavior. These capabilities are checked against the deployed version and selected process before field rollout.
Offline access
Establish which data must be available without a connection.
Available actions
Check offline actions for the chosen workflow and app version.
Synchronization
Define how records captured in the field are transferred.
Build the first workflow with your technicians
The initial setup starts with a recurring task and the technicians who perform it. We review devices, instructions, checklists and data capture under the expected operating conditions. Training supports rollout, and user feedback guides subsequent improvements.
See all capabilities in the Asset2Work overview.
Choose a representative task
Start with a frequent task to identify the information technicians need to access and record while working.
Check devices and connectivity
Define devices and field operating conditions. Confirm which offline actions are supported by the planned version and workflow.
Trial the workflow with technicians
Follow the task from start to completion with operators, checking access to information, checklists and required records.
Support initial use
Prepare the team for the planned tasks and collect early feedback. Use these observations to refine configuration and working practices.
Equip your field team with Asset2Work
Tell us about your technicians’ tasks, devices and connectivity conditions. Together, we will define the mobile workflow to introduce.
